Brighton Beauty Supply

I was wondering where my order is in transit? Order

# 34017****,Place the order on March 8th 2024. Could you please confirm where my order is via email.

karend2311@***.com

I had ordered two tubes of hair color yesterday and a bottle of developer!

Looking this morning, I seem to have got charged three separate times for the exact same order.

Once on my debit And twice on my credit card.

I ordered Matrix hair colors 506NA and 507N on 2/20/2024 and $35.41 was charged to my credit card. I was notified they was a delay in shipping, but wanted to be assured that my order was still going to be shipped.

Thank you

I have yet to hear back from anyone. Most of my order that was sent to me was wrong please I need my hair color please have someone call me.

I am unable to reach anyone by text or email. My phone number is 215-284****.

I need the correct items I ordered I was sent the wrong hair colors im sorry I really dont know what else you want me to put I need my order fixed is that good?

For some reason , you are not receiving my emails. I placed an order on 9/2 and half of my hair color order is wrong and I need the information on how I ship this back to you and hopefully soon you can send me the correct colors.Please advise, My order number is 34018****.

I ordered 5 7Ns and got 5 7NNs.

I also ordered 3 8Ns and got 3 8NNs thank you for your help. Sue Strahan

I need to cancel my order I need my money back dont send my order I order wrong item please respond my email s

I would like to cancel my order I need refund dont send item for me please respond to my email as soon as possible please.

I purchased $167.oo worth of products the money has been taken out of my account and nothing has been sent and i cant even get a reply back

I need my stuff or my money back no one respond to the phone. order num 3407****

I placed my order on 9/19/20 they didn't ship it until 10 days later, 9/29/20 I just received it today 10/2/20. Hair products should not take 13 days to arrive. This is exactly why Amazon is taking over, supply and demand and you have to be able to keep up!

I placed an order, my credit card was charged. I never received a shipping notification so I tried to contact them via their supposed chat, email and customer service.

I was not able to get ahold of anyone.

I called the store thinking it was the same thing, but it's not and they will not help you at all. Don't order from this company!

I purchased the Brighton facial serum, buy one get one free, for $49.95. I have not finished the first bottle and I received another bottle yesterday and was charged another $49.95.

I called them and they said that they send a bottle every 60 days. I told them that I wanted to return this one, and I was told that I could not return a second shipment. They did cancel my account, but now I am out $99.90 for a product that does not work. And on top of that, the pump on the bottle was defective and I have to open the bottle every time I use it.

The large bottle is a big farce.

Product is only in the very top of the bottle. I do not recommend this company.

I ordered Brighten Beauty products: the daily facial serum and the eye repair gel. I have sensitive skin.

I used both products for 3 days and the eye repair gel burned my skin. The daily facial serum did not have the same effect on my skin. I called today to return the eye gel only. The girl gave me such a hard time.

I read the letter I got from Brighten Beauty' Nancy Cunningham to the person on the phone. "one of the strongest money-back guarantees in the industry...with a 60 day full refund".

The girl asked me if I spoke with my doctor.. Also told me there was a $9.95 restocking fee to each bottle.

No full refund. Pathetic!